Refund Policy

Welcome to Delilah Patisserie!

We understand that sometimes plans change! This policy outlines how refunds are handled at Delilah Patisserie.

1. Order Cancellations:

You can cancel your order free of charge within one hour of placing it.
To cancel your order, please contact us as soon as possible at info@delilahpatisserie.in or +91 96324 48999.
Orders cannot be cancelled after one hour of placement.

2. Damaged or Incorrect Orders:

If your cake arrives damaged or is incorrect, please contact us immediately upon receiving your order at info@delilahpatisserie.in or +91 96324 48999 with photos of the damage or discrepancy.
We will work quickly to resolve the issue, offering a full refund or a replacement cake, depending on your preference.

3. Non-Pick-Up:

Unfortunately, we cannot offer refunds for cakes not picked up at the designated time.

4. Contact Us:

For any questions regarding our refund policy, please don't hesitate to contact us:

We strive to provide a delightful experience with every order. If you have any concerns, please don't hesitate to reach out!